Infinity Care Mobile Application

Lesson Summary

• A carer is a person who provides assistance or support for someone, with their daily activities. This can include bathing and grooming, housekeeping, help with meals and encouragement of behaviors that enhance community involvement.
• A carer must be aware of policies, licenses and the care setting, as this can influence what a carer can and cannot do with a client.
• All carers need training to help them to do their jobs well.
• In addition to training, a carer needs to follow professional standards. The carer’s behavior also affects their relationship with the client.
• The carer and the client need to respect one another, in order to have a professional working relationship.
• It is important that carers are familiar with the legal issues involved in their work with clients.
• As a carer, the primary legal responsibility is to avoid legal action against the carer and the company worked for.
• All information about a client, whether written on paper, saved on a computer, or spoken aloud is to be treated as private and confidential.
• Clients need to trust the carer, before they feel comfortable enough to share any personal information with them. This may take time to achieve.

• All persons responsible for the care of an incapacitated or vulnerable adult or child, have a duty to report suspected abuse and neglect.
• Carers need to have exceptional communication skills, as communicating information with families and agencies improves care for the client.
• Therapeutic communication is a process designed to involve the client in conversation that is beneficial to their physical and mental well-being.
• Carers often work with clients with a range of disabilities. It is therefore important that they are aware of the appropriate behaviours to use in each case.