Infinity Care values compliments, feedback and complaints from people with disability, families, carers, service providers and regulators to ensure people are treated fairly when they use our services.
Compliments, Feedback and Complaints are an important source of information and are used to ascertain and improve our services wherever possible.
If you have any feedback please send an email to contact@infinitycare.com.au or call us on 02 8033 4582.
Please refer to your signed Service Agreement for further information regarding feedback and complaints.
For your convenience, Customer Satisfaction Surveys are provided to clients from time to time by email or phone.